Frequently Asked Questions
Private Mini Storage strives to offer the best possible customer care. Have a question that isn’t answered here? Call us and chat with a helpful, courteous property manager.
How long do I have to sign up for?
We offer month to month agreements, meaning no long term contracts and no commitment.
When can I get to my belongings?
Our gate access hours are from 6:00 am – 9:00 pm, 365 days per year.
Do you offer a moving service?
Although we don’t offer a moving service, we would be more than happy to recommend a reliable local mover.
How can I make a payment?
Payments are accepted by mail or in person. You may also arrange to have payment be automatically charged to your credit card. Please ask your manager about our automatic payment program. We also offer prepayment options.
What sizes do you have and how much do they cost?
We have a wide variety of sizes from which to choose. Sizes and prices may vary. Please contact us for available sizes and prices.
How do I calculate how much storage space to rent?
First, try the Rates & Sizes Page to help you calculate how much space you’ll need to store your belongings.
Still not sure?
Our property managers will assist you in determining the right size. Just give us a brief description of what will be stored and we’ll help you match a space to your needs.
What forms of payment do you accept?
We accept Visa, Mastercard, Discover and American Express! Please ask about our credit card auto-pay program!
Do you sell Locks, Packing and Moving supplies?
Yes! All of our locations offer boxes and moving supplies. Contact a facility nearest you for more information!
What’s it like to store with us?
“#1 customer service”
“Very Helpful and Kind.”
“Great storage facility, very clean with superior service”